Refund policy
At RushKart, we strive to provide high-quality products and a smooth shopping experience. If you are not completely satisfied with your purchase, we’re here to help.
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1. Eligibility for Returns
You may request a return if:
• The product is damaged, defective, or incorrect
• The return request is raised within [X DAYS] of delivery
• The product is unused and in its original packaging
👉 Note: An unboxing video may be required for damaged or incorrect items.
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2. Non-Returnable Items
The following items are not eligible for return:
• Used or damaged products (not caused during delivery)
• Products without original packaging
• Personal care items or hygiene-related products
• Clearance or final sale items
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3. Return Process
To initiate a return:
1. Email us at rushkart.in@gmail.com
2. Share your order number and issue details
3. Attach photos/videos as proof
Once approved, we will provide return instructions.
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4. Refund Policy
• Refunds are processed after the product is received and inspected
• Approved refunds will be issued to the original payment method within [5–7 BUSINESS DAYS]
• For Cash on Delivery (COD) orders, refunds will be processed via bank transfer or UPI
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5. Cancellation Policy
• Orders can be cancelled within [24hours] of placing the order
• Once shipped, orders cannot be cancelled
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6. Return Shipping
• In case of defective or wrong products → We bear the return cost
• In other cases → Customer may need to bear return shipping charges
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7. Contact Us
For any return or refund queries:
📧 Email:
rushkart.in@gmail.com
🏪 Store Name: RushKart
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🚚 Shipping Policy (Also Required)
Shipping Policy
At RushKart, we are committed to delivering your orders quickly and safely.
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1. Order Processing
• Orders are processed within [1–3 BUSINESS DAYS]
• Orders are not processed on Sundays or public holidays
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2. Delivery Time
• Estimated delivery time: [3-7 BUSINESS DAYS] across India
• Delivery time may vary based on location
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3. Shipping Charges
• We may offer free shipping or charge a nominal fee (displayed at checkout)
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4. Order Tracking
• Once your order is shipped, you will receive a tracking link via SMS/email
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5. Delays
• Delays may occur due to logistics issues, weather, or high demand
• We are not responsible for delays caused by courier partners
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